Resume

A resume in 99 words
Chuck Kichler in 99 words

Charles “Chuck” Kichler is a dynamic consulting technical executive providing guidance and leadership to   corporations in optimizing their SAP and systems of records and enabling the systems of interaction and innovation. As the GBS Global SAP Practice CTO, an IBM Distinguished Engineer (DE), and member of the IBM Academy of Technology, he leads IBM’s SAP Practice globally including SAP Basis, Architecture & Infrastructure Consulting, AMS, Upgrades, Migrations, Optimizations, and Cloud.  He has contributed to over 20 client SAP global blueprints, designed hundreds of technical architectures, and lead many SAP Basis teams.  Mr. Kichler is  accomplished as an executive, architect,  and leader for both sales and delivery.  Over the last 3 years, he was directly involved with over $350M USD in account sales with primary roles for sales or delivery on ~$50M USD of the accounts per year.

Mr. Kichler identifies the emerging technology trends including cloud (IaaS, PaaS, SaaS), API integration, Dev-Ops, Software Defined Environments (SDE), and SAP HANA and integrates them with the SAP market  to enable market leading solutions around SAP Optimization / Consolidations / Harmonizations, two-tier ERP,  and products such as SAP Upgrade Factory, Forevergreen and LifeCycle-as-a-Service (LCaaS).  In 2007 he set up the SAP Upgrade factory methodology and tools to lower cost and improve service levels for our clients contributing to IBM being awarded two SAP Pinnacle awards.  In 2009, Mr. Kichler lead and architected IBM’s SAP offerings on the IBM Cloud developing LifeCycle-as-a-Service as cross IBM sales and delivery model.  In 2012, he developed the “Forevergreen” to keep clients current at all times and has been integrated across of IBM AMS EA practices.

Mr. Kichler’s analysis and contributions help define the future direction for the SAP practice especially around as IBM’s SAP Cloud (IaaS, PaaS, SaaS) technologies.  As an IBM CTO/DE, he brokers across IBM to enable complex solutions and offerings for SAP with IBM Research, Software, Hardware, Services, and third party products to create additional innovative, advantageous, practical solutions.

He is a frequent speaker at TechEd, Sapphire, WIS Insider events, internal IBM events and supports analyst events and evaluations around the globe for IBM.  Mr. Kichler is helping to define the role of the highly mobile executive who leverages internal and external social media and develops digital eminence.

Previously, Mr. Kichler has held executive, technical, and project management roles in the information technology outside of SAP Consulting.  He was the Global Director of Technology for $2.7B Company where he globally implemented SAP, networks, customer focused IT, reduced workstation costs, and relocated head quarters and the data center.  Before SAP, he had developed large data driven database applications, architected and managed a campus wide $5MM network upgrade in a federally regulated environment, participated major corporate reengineering teams, and developed the technical and database architectures.

Areas of Expertise
ERP Full life-cycle Architecture and Technology for SAP based solutions, Cloud Architecture and Solutions, SAP Harmonization & Consolidation, Hosting and Operations,  Integration, Management and Deployment of global ERP projects; IT Architecture including all SAP components and non-SAP components; SAP Migrations; SAP Basis; SAP HANA, SAP SaaS, Availability, etc.
   
Technology Complex IT Solutions, Hybrid Cloud Solutions, Offering development, IT Management and Operations, Infrastructure & Application Architecture, Data Center Design & Implementation, Complex Systems, and Database System Design & Architecture, Software development, DevOps, Software Testing.
   
Executive Global Projects, CIO/CTO Relationships, Analyst relationship, Practice Management, Complex Solutions & Projects, Transformation through long terms support implementations, inter-company relationships
   
Industry Significant experience in Distribution (Retail, CPG), Manufacturing, Pharmaceuticals, Medical Device, Financial, Utilities,  and Technology.
   
Clients include: Miller-Coors, Verizon, AO Smith, Sunoco, Broadcom, Eli-Lilly, ConAgra, Thompson-Reuter, Pitney-Bowes, Johnson & Johnson, Coca-Cola BIG, Coca-Cola (TCCC), Baker-Hughes, Inc., Bank of America, Mead-Johnson, Kraft, Kroger, Abbott, Micron, Altria, Cardinal Health, Cameron, SAB-Miller, Harley-Davidson, Commercial Metals Corp. (CMC), Spirit Aerosystems, Raytheon, Dassault, DuPont, Fossil, Pearson Technologies, Inc., AFLAC, Joy Mining, Sealed Air, Ogilvy, Avaya, Massachusetts Mutual Life Insurance Co., Grainger, Zurich Insurance Corp., Hershey Foods Corp., Bristol-Myers Squibb, Grand-Metropolitan Pillsbury, HP, IBM
 
Positions Held: Global iCoC SAP Practice CTO / IBM Distinguished Engineer, Americas SAP Practice CTO, Chief Enterprise Architect, SAP Netweaver Champ, Associate Partner, Principal,Executive Consultant, Global IT Director, Senior Consultant, Consultant, Senior Technical Consultant, Technical Consultant, Computer Specialist, Senior Programmer, Programmer, University Faculty Instructor, and Graduate Student Instructor

Awards, Certification, and Memberships

IBM Academy of Technology Member (2011)IBM Distinguished Engineer (2011)

IBM Excellence Award (March 2009)

IBM Excellence Award (March 2008)

IBM BRAVO Award (Aug. 2007)

IBM Excellence Award (March 2007)

IBM BRAVO Award (Aug. 2006)

IBM Excellence Award (March 2006)

 

IBM Thanks! Award (Multiple each year since 2004)IBM Service Excellence Award (Sept. 2005)

IBM Certified Consultant (Sept. 2000)

IBM Global Services Significant Contribution Award (July 2000)

Team Lead Award (October 1997)

HP Team Awards (1995, 1996)

Illinois Power Extra Mile Award (April 1993)

Graduate Teaching Excellence Award (1989)

Other minor awards

 Social Media

Personal blog on Technology: https://cloudubq.wordpress.com/
IBM Sponsored blog on SAP topics: http://insights-on-business.com/sap-consulting/
LinkedIn: http://www.linkedin.com/in/ckichler
Twitter: http://twitter.com/cloudubq

Publications

Numerous internal documents, wikis, and blogs including 20 hour course in 2013 – Cloud Architecture for SAP Architects
Charles Kichler. IT Evolution (cover story). E3-Magazine. October 2010
Charles Kichler, Gerald Kurth, and Bernd Schoener.  Reach for the Clouds: What Cloud Services can do for you – Enable a More Dynamic Data Center with IBM’s Cloud and Automation Offerings, SAP Insider, WIS Publishing. July/Aug/Sept 2010
C.E. Kichler. Introduction to Personal Computing Resource Book, Kendall/Hunt Publications, Co. 8/1990.
C.E. Kichler,  Techniques for Testing Prolog, MS Thesis, KSU, 4/90.
C.E. Kichler Evaluating Survival of the Crayfish, Orconectes nais, Exposed to Hypoxic Winter Conditions, MS Thesis, KSU, 8/87.

 Education, Training, and Background 

Education:
1989 Masters of Science, Computer Science, College of Engineering, Kansas State University, Manhattan, KS.
1987 Masters of Science, Biology, College of Arts & Science, Kansas State University, Manhattan, KS.
1984 Bachelors of Science, Zoology, College of Arts & Science, The Ohio State University, Columbus, OH.

 

Training (recent & summarized)
Ongoing IBM, SAP Online Knowledge Products
2013 IBM, Think40 Internal Training Program (Exceeded with 60 hours taken or given)
2014-2002 SAP, Sapphire Conference (presented, multiple update lectures on SAP products)
2013-2004 SAP, TechED Conference (presented, multiple update lectures on SAP products)
2011Q2 IBM, Accelerated Leadership Training (5 days)
2010-2007 IBM, Executive Negotiations (2010), Sales (2009), Presentations (2007)
2009Q1 IBM, iRise Solution Integration
2005-2002 IBM, IBM Internal Management Training for 2005-2005
Overall Pursued over 60 training hours / year to keep current

Background:

IBM Business Consulting Services, Tampa, FL (previously Boca Raton, FL & Southbury, CT)
Present from December 1999 Mr. Kichler is the IBM Global SAP Practice CTO and a Distinguished Engineer for IBM Global Business Services.  He provides executive and hands-on management and leadership to IBM and clients around SAP.  He providers leadership, guidance and analysis to align the practice with current and future trends in IT. Recently, he developed relationships across IBM and SAP to empower SAP cloud at IBM.  He remains focused on empowering IBM and its clients with profitable solutions leveraging the  latest technologies from SAP, IBM, and others.
Warnaco, Inc., Milford, CT (previously Bridgeport, CT)
December 1999 to June 1998 Mr. Kichler was the Global IT Director.  He managed up to 70 employees and consultants for IT and leading IT for SAP project.  During his tenure, he created a department through hiring and cross training, implemented new hardware, a global Intranet, and implemented SAP R/3 AFS.  One month after go-live, SAP R/3 AFS was replaced by PkMS on AS/400 requiring massive changes.  He was part of the management team that moved the headquarters, lead and managed the data center move.  All projects were at or below budget and well below regional cost norms.

 

IBM Business Consulting Services, Chicago, IL
July 1998 to June 1996 Mr. Kichler was Senior Consultant.  He provided SAP Basis Consulting on highly available NT, Sun, HP, and IBM SAP systems using Oracle, DB2, SQLServer and Informix databases to commercial customers.  Mr. Kichler was the IT Project Manager, led several SAP IT Planning and Assessment using IBM’s integrated methodology and continued to enhance it.

 

Hewlett-Packard, Naperville, IL
June 1996 to November 1994 Mr. Kichler was Senior Technical Consultant.  He provided SAP Basis Consulting including installation and tuning on HP systems to commercial customers.  In addition, he supported pre-sales activities including sizing.  Mr. Kichler specialized in high availability, backup/recovery, and disaster recovery.  He developed a SAP IT assessment methodology that became standard.  Mr. Kichler rose to the lead SAP Basis consultant in the mid-west during his tenure.

 

Illinois Power Company, Decatur, IL
November 1994 to May 1991 Mr. Kichler was a Computer Specialist at the Clinton Nuclear Power station where he implemented and administered multiple complex database systems including 10CFR20 compliance systems.  In addition, he designed and deployed a new $5M UTP campus network and altered the IPS corporate network standard to provide 30% savings.  Mr. Kichler was often called into fix high profile, critical technical issues outside of his normal areas due to the ability problem solve while under significant pressures.

 

CompuCorp, Inc., Springfield, IL
May 1991 to June 1990 Mr. Kichler was programmer and administrator in AT&T VAR providing custom 4GL programming, DBA, network installation and administration, and NT and Unix Administrator to multiple regional clients.  He developed several large applications including construction tracking applications and automated many of the programming tasks resulting in significant savings to his clients.

 

Kansas State University, Manhattan, KS
June 1990 to September 1984
  • Faculty Instructor for Introduction to PC’s which became a required course for all undergraduates.  Standardized teacher and student materials and published a workbook.  On undergraduate faculty advisor council.
  • Private Consultant for KSU Veterinary School providing desktop assistance and education, and software and network (LAN) migration.
  • Graduate Teaching Instructor for Introduction to Personal Computers.  Completed my MS in Computer Science.
  • Graduate Research Assistant providing statistical data analysis and programming for Entomology department.
  • Graduate Teaching Instructor for Advanced Ecology and Freshman Biology.  Completed by MS in Biology.

 

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